At Rishtey Dhaage, we are dedicated to creating a secure and positive online experience for all users, especially children. We adhere to rigorous child safety standards to ensure a safe and trustworthy environment.
1. Age Verification
- Minimum Age Requirement: Users must be at least 18 years old to create an account.
- Age Verification Methods:
- Date of Birth Entry: Users are required to provide their date of birth during the account creation process.
- Periodic Rechecks: We periodically verify user ages to ensure continued compliance with our age requirements.
2. Content Moderation
- Prohibited Content: Rishtey Dhaage strictly prohibits the following:
- Illegal or Harmful Content: Including but not limited to child sexual abuse material, hate speech, violence, and any other illegal activities.
- Inappropriate Content for Minors: Content that is sexually explicit, violent, or otherwise unsuitable for children.
- Bullying and Harassment: Any form of bullying, harassment, or harmful behavior is not tolerated.
- Moderation Tools and Practices:
- Automated and Manual Moderation: We employ advanced automated tools and a team of trained human moderators to detect and remove prohibited content.
- User Reporting Mechanism: Users can easily report harmful or inappropriate content directly to our support team through in-app tools or email.
3. Privacy and Data Security
- Data Collection and Use:
- We collect only essential personal information required for providing and improving our services.
- Personal data is never shared with third parties without explicit consent.
- Data Security:
- We implement robust security measures, including encryption and secure servers, to protect user data against unauthorized access, misuse, or breaches.
- Children's Privacy:
- Rishtey Dhaage complies with all relevant laws and regulations, such as the Children's Online Privacy Protection Act (COPPA), to safeguard children's privacy.
4. Communication and Support
- Dedicated Support Channels:
- Email: Users can reach us at support@rishteydhaage.com.
- In-App Support: A comprehensive Help Section is available within the app for quick assistance.
- Prompt Response:
- We aim to address all user concerns promptly and effectively.
- Open Communication:
- We encourage users to share feedback, raise concerns, and report safety issues to help us improve continuously.
5. Educational Resources
- Safety Tips and Guidelines:
- Rishtey Dhaage provides educational resources to empower users with knowledge about online safety, including:
- Tips for staying secure online.
- Recognizing and avoiding risks, such as fraud or inappropriate behavior.
- Reporting any harmful activity or content.
Rishtey Dhaage remains committed to continually enhancing our child safety measures to ensure a secure and positive environment for all users. We encourage everyone to report any safety concerns to our dedicated support team. Together, we can create a safer online community.
